This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services.
Personal Information
When you interact with our website, we may collect:
- Full name
- Billing and shipping address
- Email address (info@luxsparepartshub.shop)
- Phone number ((863) 531-6656)
- Payment information (processed securely via third-party providers)
Non-Personal Information
- IP address
- Browser type and device information
- Pages visited and time spent on our site
- Cookies and tracking data
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Communicate with you regarding purchases or inquiries
- Provide customer support
- Improve website performance and user experience
- Send promotional emails (only if you opt-in)
- Prevent fraud and ensure security
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers (e.g., USPS, FedEx, UPS)
- Marketing and analytics providers (e.g., Google Analytics)
- Legal authorities if required by law
All third parties are required to protect your information.
4. Cookies and Tracking Technologies
We use cookies to:
- Enhance your browsing experience
- Analyze website traffic
- Remember your preferences
You can disable cookies through your browser settings, but some features may not function properly.
5. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes and enforce agreements
6. Data Security
We implement industry-standard security measures including:
- SSL encryption
- Secure payment processing
- Restricted access to personal data
However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location (e.g., U.S., EU), you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Opt-out of marketing communications
To exercise your rights, contact us at info@luxsparepartshub.shop.
8. CCPA Privacy Rights (California Residents)
If you are a California resident, you have the right to:
- Request disclosure of data collected
- Request deletion of your personal data
- Opt-out of the sale of personal data (we do not sell data)
To make a request, contact us using the details below.
9. GDPR Compliance (EU Visitors)
For users in the European Economic Area (EEA), we process your data under lawful bases such as:
- Consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
